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Free Webinar This Thursday: Decreasing Customer Support Requests With ScreenSteps Live

April 7th, 2009 by Greg DeVore

We are just back form the Web 2.0 Expo in San Francisco and are excited to announce our first webinar. The webinar will be held this Thursday, April 9th from 2pm-3pm Eastern Standard Time.

In this webinar we will:

  • Introduce you to some of the obvious and not so obvious enhancements available in ScreenSteps 2.5. We have packed a lot of workflow enhancements into ScreenSteps 2.5 that make it easier to work and collaborate on large projects. We’ll show you how you can improve your workflow with ScreenSteps 2.5 to create your manuals in even less time than before.
  • Show you how to create a customer support site and populate it with a lot of content in a single afternoon using ScreenSteps 2.5 and ScreenSteps Live. Our customers are seeing dramatic improvements to their customer support process after just a few days of implementing ScreenSteps Live. We’ll show you the workflow they are using and how you can achieve the same results.
  • Leave time at the end to answer any questions you have about ScreenSteps or ScreenSteps Live.

Please come join us and see how you can improve your customer support process using ScreenSteps Desktop and ScreenSteps Live.

Register for the webinar here

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This entry was posted on Tuesday, April 7th, 2009 at 3:18 pm and is filed under ScreenSteps Desktop, ScreenSteps Live. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

5 Responses to “Free Webinar This Thursday: Decreasing Customer Support Requests With ScreenSteps Live”

  1. Karin H.
    April 8th, 2009 at 7:03 am

    Hi

    would love to be able to join the webinar, but Eastern Time makes it evening here in the UK (and my pc as well as my internet activities ‘closes’ at 5pm ;-) )

    Will there be a download somehow of the webinar afterwards?

    Karin H (Keep It Simple Sweetheart, specially in business)

  2. Greg DeVore
    April 8th, 2009 at 8:33 am

    @Karin- Yes, we will make a download available after the webinar. Maybe if we get enough European interest we will have to schedule one in the future for a little earlier in the day.

  3. Karin H.
    April 8th, 2009 at 8:43 am

    LOL, I’m working on that ;-) the interest that is.

    Looking forward to the download and eager to hear about the offer (the E-training project I’m working on at the moment would benefit greatly when available to my ’students’ on ScreenSteps Live)

    Karin H

  4. Greg DeVore
    April 10th, 2009 at 2:13 pm

    Karin- Just posted the recordings from yesterday. You can get them here: http://www.bluemangolearning.com/webinars/register.html

  5. Karin H.
    April 11th, 2009 at 4:31 am

    Many thanks for the link Greg. Hope this listen to it over the weekend

    Karin H

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