Today we are announcing a free tool for our ScreenSteps Live customers: ScreenSteps Live Support Client. ScreenSteps Live Support Client is a desktop application that enables you to quickly browse and search your ScreenSteps Live content. After you find the lesson you are looking for you can copy the lesson title and url to the clipboard for pasting into a support email or forum post.

ScreenSteps Live Support Client uses the powerful ScreenSteps Live API to retrieve data from your account and is another example of how you can manage your content in ScreenSteps Live but use it just about anywhere. We also have plugins for WordPress and Zendesk that use the ScreenSteps Live API.

The application is available for Mac and Windows and you can download it here.

Watch the video below to get an idea of how this can speed up your support process.

Two weeks ago we hosted a webinar discussing the new Data Grid control available in Revolution 3.5. Revolution is the cross-platform development environment that we write all of our desktop software in and ScreenSteps uses the Data Grid control extensively. In the webinar we show how we integrated the Data Grid into ScreenSteps 2.5 and share some tips and tricks that will prove useful to anyone working with Data Grids.

The webinar is about 70 minutes long with a little over half of the time spent presenting and the reset spent answering questions from attendees. To watch the recording just visit the archive page.