Deactivate Users on ScreenSteps Live
Yesterday we pushed a new feature to ScreenSteps Live that allows you to deactivate and reactivate users.
What does it do?
Once you deactivate a user they no longer count against the total number of admin/author users on your account. Deactivated users cannot login to the ScreenSteps Live site and cannot authenticate their ScreenSteps Desktop software.
Why should you care?
This new feature adds a lot of flexibility to your ScreenSteps Live account. Remember that with the new account plans, your ScreenSteps Pro Desktop license is included in your monthly subscription. Let’s look at an example scenario of how you might use this new functionality.
Let’s say you have a plan that includes 5 admin/author users. That means you have 5 ScreenSteps Pro Desktop licenses. Now suppose that you are launching a new product and need to get some documentation ready. You can have 2 people on your engineering team with ScreenSteps Live accounts and 3 people on your support team. The engineering team may create a lot of those initial documents that the support team will then enhance and expand upon.
Once the product is released you may not need ScreenSteps Live content from the engineering team anymore. What you really want is new content from the sales team. Just deactivate the engineering accounts and create two new users accounts for the sales team members. Your monthly costs never change but you are able to adapt your documentation team based on the needs of your organization at any given time.
We hope that you find the feature useful and that it helps you expand your use of ScreenSteps Live in your organization.
