Pre-Webinar Audio Files For: Why Your Documentation is Useless and How to Fix It
To help you prepare for this weeks webinar, “Why Your Documentation is Useless and How to Fix It” we have prepared three short audio clips.
These audio clips will give you a quick introduction to some of the concepts we will be covering in tomorrow’s webinar and will help you get more out of discussion.
- Part 1: Is Your Documentation a Cassette, CD, or MP3 Library? – 3:43
- Part 2: Developing Documentation in Bite-sized Chunks – 3:09
- Part 3: Is Your Documentation Connected With Cement or Velcro? – 4:14
For those of you who aren’t aware, in tomorrow’s webinar we will be teaching you how to create more effective manuals and documentation. Here’s the overview from the sign up page:
Traditional documentation is dead, and has been for a long time. When was the last time you actually read a manual? Manuals are dead because in a Web 2.0 world, documentation is still being created using 1.0 methods and tools. In this webinar we will teach you methods and techniques that will help you create useful documentation in a Web 2.0 world. You will learn:
- How to modularize your documentation to make it easy to create, organize and update.
- How to start looking at documentation as an ongoing process instead of project.
- How to prepare your documentation to be used in the customer support process.
If you haven’t registered for the webinar yet, it will be held tomorrow, Friday, July 17 at 2pm Eastern. You can register here.
