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Remote Authentication With ScreenSteps Live

ScreenSteps Live is all about making you a customer support star. That means integrating into your workflow and your branding. We have already added custom templates and host mapping to provide complete white label support.

This week we added another key component — Remote Authentication.

What is it?

Remote authentication allows you to use your existing user authentication system to grant users access to your ScreenSteps Live spaces. This gives you single sign on when integrating ScreenSteps Live with your existing systems.

How does it work?

The example below shows remote authentication integrating with a WordPress blog. When a user requests protected content on your ScreenSteps Live site ScreenSteps Live normally displays a login screen. But with remote authentication enabled you take control of user authentication. Here is how a request for protected content works:

  • The user requests (1) protected content on your ScreenSteps Live account (2).
  • With remote authentication enabled ScreenSteps Live redirects the user to a url that you specify (3).
  • This url contains a login screen where the user enters a username and password (4).
  • When the user successfully enters a valid username and password your system tells ScreenSteps Live to let the user in (5) at which point ScreenSteps Live grants access to the protected content (6).

remote_authentication

But remote authentication does more than just log a user in. Here are some other benefits:

  • If you update user information in your existing user management system, the next time that user logs into ScreenSteps Live the information will automatically be updated in ScreenSteps Live.
  • If you remove a user from your user management system they will not be able to access ScreenSteps Live anymore.
  • You never have to keep track of separate logins or passwords. All user management happens in a centralized location on your servers.

You can find out more about remote authentication, try our free WordPress plugin and view example code at our online manual.

Remote Authentication Online Manual

Your can sign up for a free 30-day trial of ScreenSteps Live here.

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