Comments on: Online Help Documentation – 5 Keys To Making It Work http://www.bluemangolearning.com/blog/2010/01/online-help-documentation-5-keys-to-making-it-work/ A blog about removing the ambiguity of your online communications Fri, 03 Feb 2012 16:10:01 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Software Documentation, the Customer Help Desk and Twitter – Tying it All Together | Talking in Pictures http://www.bluemangolearning.com/blog/2010/01/online-help-documentation-5-keys-to-making-it-work/comment-page-1/#comment-1824 Software Documentation, the Customer Help Desk and Twitter – Tying it All Together | Talking in Pictures Mon, 14 Jun 2010 14:28:51 +0000 http://www.bluemangolearning.com/blog/?p=973#comment-1824 <p>[...] out our post, “Online Help Documentation – 5 Keys To Making It Work” for more tips on how to author, format and deliver your [...]</p> [...] out our post, “Online Help Documentation – 5 Keys To Making It Work” for more tips on how to author, format and deliver your [...]

]]> By: Customer Support for Small Business – Protect Your Time With Information, Not Walls | Talking in Pictures http://www.bluemangolearning.com/blog/2010/01/online-help-documentation-5-keys-to-making-it-work/comment-page-1/#comment-1592 Customer Support for Small Business – Protect Your Time With Information, Not Walls | Talking in Pictures Wed, 28 Apr 2010 17:44:36 +0000 http://www.bluemangolearning.com/blog/?p=973#comment-1592 <p>[...] Don’t lock your documentation up in a PDF manual. Make sure that you offer online help that is useful. [...]</p> [...] Don’t lock your documentation up in a PDF manual. Make sure that you offer online help that is useful. [...]

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