New Case Study: MindTouch Creates Clearer Software Documentation in Less Time Using ScreenSteps Workgroup
MindTouch knows a little bit about software documentation. If you are familiar with the company at all you know that over the last several years they have made a huge outreach to the software documentation and technical writing communities. Their MindTouch Technical Communications Suite helps some of the largest organizations in the world collaborate on and deliver technical documentation. Obviously, as a leader in the technical communications industry MindTouch needs to make sure that their documentation is top notch.
What tool does MindTouch use to author their documentation? ScreenSteps Workgroup. We just published and interview with Kelly Abbott, MindTouch’s VP of Product Development.
Kelly explains how they are using ScreenSteps at MindTouch:
“We’re in the process of redoing many of our user guides to make them much more visual and we are using ScreenSteps for all of it. ScreenSteps really speeds up the writing process and improves the clarity of what we are writing.”
In the interview Kelly also details:
- How MindTouch incorporates ScreenSteps into their workflow
- How ScreenSteps improves their customer communications
- How ScreenSteps has changed the way MindTouch writes software documentation.
You can read the full interview here. (more…)
