No one wants to write documentation in Microsoft Word or upload images one at a time using a web editor.
ScreenSteps Live gets rid of traditional documentation tools and provides you the fastest and simplest authoring workflow available.
With most systems keeping your documentation up to date can be a major headache. And nobody wants to use outdated documentation.
ScreenSteps Live makes replacing screenshots and reorganizing content simple. You spend more time creating great new content and less time keeping everything up to date.
Is your documentation locked in a PDF file somewhere, buried in your forums or lost on your company intranet? No one wants to use documentation like that.
ScreenSteps Live gives you the tools to deliver your documentation right where people want it – in emails, support tickets, forums and support chats.
“Customer support requests have dropped significantly.”
“We find we are spending less time teaching people how to do things and more time working to improve the District. We all not only feel more organized, we ARE more organized.”
“Our customers love it, our trainers love it and our support team loves it.”
“Frequently asked questions can now be resolved by our non technical reception staff without having to involve a technician. This has allowed us to grow our customer base without having to employ extra staff.”
No more upload images files via web forms. All image uploads are handled for you.
Make your content private or public. Customize your site and domain name.
Single sign-on, content API and custom templating let you integrate ScreenSteps Live with your current applications.
More screenshots means more clarity which means more effective documentation. ScreenSteps Live is the only online documentation service optimized around using lots of screenshots in your documentation.
Our simple approach to documentation helps you know what to document and how to do it.
We give you tools to push your documentation out to where your users need it.
We don’t just give you documentation tools. We provide you with webinars, ebooks, blog posts and instructional videos that help you know how to create better documentation.