Create an online documentation site optimized for customer support
Since the beginning of time the process of creating, delivering and updating software documentation has stunk. We decided to make it better.
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Use lots of screenshots – More pictures means better documentation. ScreenSteps Live is the only online documentation service optimized for using lots of screenshots.
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Get instant results – Our simple approach to documentation means you can see results from day 1 – not 6 months after you get started.
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Deliver your docs where they’re needed – We give you tools to deliver your documentation where your users need it most.
↓ Watch the video to see how ScreenSteps Live helps you deliver your documentation where your users need it
Feature Set
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Powerful authoring tools
Our powerful ScreenSteps Desktop client makes creating documentation with lots of pictures fast and fun.
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Simple methodology
Our simple approach to documentation helps you know what to document and how to do it.
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Optimized for screenshots
ScreenSteps Live is the only online documentation service that is optimized for working with images and screenshots which means you create better, more useful documentation.
Rethink Documentation
Make it more beautiful
More screenshots means more clarity which means more effective documentation. ScreenSteps Live is the only online documentation service optimized around using lots of screenshots in your documentation.
Make it simple
Knowing what to document and how to do it doesn’t have to be time consuming or hard. We simplify the entire process.
Make it useful
We give you tools to push your documentation out to where your users need it.
Learning Center
We don’t just give you documentation tools. We provide you with webinars, ebooks, blog posts and instructional videos that help you know how to create better documentation.
What Customers Say
“For Hover’s support tools we wanted providers that were delivering excellence in their section of the market. For customer tutorials and guides ScreenSteps Live was the best solution.”
“We find we are spending less time teaching people how to do things and more time working to improve the District. We all not only feel more organized, we ARE more organized.”
“Customer support requests have dropped significantly.”
“Our customers love it, our trainers love it and our support team loves it.”
