Create an online documentation site optimized for customer support

Since the beginning of time the process of creating, delivering and updating software documentation has stunk. We decided to make it better.

  • Use lots of screenshots – More pictures means better documentation. ScreenSteps Live is the only online documentation service optimized for using lots of screenshots.

  • Get instant results – Our simple approach to documentation means you can see results from day 1 – not 6 months after you get started.

  • Deliver your docs where they’re needed – We give you tools to deliver your documentation where your users need it most.

View the Tour Try it for FREE

↓ Watch the video to see how ScreenSteps Live helps you deliver your documentation where your users need it

Feature Set

  • Powerful authoring tools

    Our powerful ScreenSteps Desktop client makes creating documentation with lots of pictures fast and fun.

  • Simple methodology

    Our simple approach to documentation helps you know what to document and how to do it.

  • Optimized for screenshots

    ScreenSteps Live is the only online documentation service that is optimized for working with images and screenshots which means you create better, more useful documentation.

  • View more features

Rethink Documentation

Make it more beautiful

More screenshots means more clarity which means more effective documentation. ScreenSteps Live is the only online documentation service optimized around using lots of screenshots in your documentation.

Make it simple

Knowing what to document and how to do it doesn’t have to be time consuming or hard. We simplify the entire process.

Make it useful

We give you tools to push your documentation out to where your users need it.

Learning Center

We don’t just give you documentation tools. We provide you with webinars, ebooks, blog posts and instructional videos that help you know how to create better documentation.

What Customers Say

Hover 40

“For Hover’s support tools we wanted providers that were delivering excellence in their section of the market. For customer tutorials and guides ScreenSteps Live was the best solution.”

Jon Clarke, Hover.com
Saddleback 40

“We find we are spending less time teaching people how to do things and more time working to improve the District. We all not only feel more organized, we ARE more organized.”

Michael Morrison, Director of Technology Services, Saddleback Valley USD
Second street media 40

“Customer support requests have dropped significantly.”

Todd Gilbert, Second Street Media
Morphis 40

“Our customers love it, our trainers love it and our support team loves it.”

Gary Faulkner, Morphis, Inc.