Create the Perfect Documentation Site in Minutes
Create better documentation faster with our powerful desktop application
No lame, browser-based text editor.
No fussing with multiple applications.
You have better things to do with your time.
Instead we provide you with a powerful desktop authoring environment – ScreenSteps Desktop – that integrates:
- Screen capture
- Image editing
- Text authoring
You will be amazed at how fast you can create your documentation.
Spend less time uploading image files with our simple approach to publishing
How much fun is it to click “Upload file”…
Choose the file from your hard drive…
Get the url…
I almost fell asleep writing that.
Now imagine doing that 100 times. Ugh!
With ScreenSteps Live you click one button and everything is done for you. Images are flattened, resized and uploaded without you having to do anything.
Go spend some more quality time with your friends or family with all of the time you just saved.
Make your documentation easy to navigate with our simple organization system
Keeping a documentation site organized can be hard. ScreenSteps Live makes it easy.
Documentation systems that let you nest topics endlessly are just giving you rope to hang yourself with. We’d rather not see you swing from the gallows.
To keep things simple and organized we provide you with a simple hierarchy of Manuals, Chapters and Lessons.
- Manuals contain chapters
- Chapters contain lessons
- Lessons contain the text and images for your help articles
Start with one manual on your site – then add more as your needs grow.
Control access to your site with simple permission settings
Each documentation site you create on ScreenSteps Live can be made Public (viewable by everyone) or Private (viewable only by those you give permission to).
We have several authentication options that help you manage access to your content:
- Protect your site with a single, shared username and password
- Create users in ScreenSteps Live using our web interface
- Use our API to create users in ScreenSteps Live
- Use remote authentication or SAML to authenticate your users through your own web application or a third party service such as Salesforce
Improve collaboration by automatically storing all your source image files
Question: How much fun is it to update 100’s of screenshots in your documentation.
Answer: As much fun as having your toenails ripped off.
At least that was our experience. That is why we made updating screenshots on ScreenSteps Live as painless as possible.
How do we do it? We store all of your source screen captures in a non-destructive format. So when you need to upload a graphic that one of your team members created 3 months from now you don’t have to track them down. The source files are right on ScreenSteps Live and are automatically imported for you.
How well does it work? When we update our interface it required us to update roughly 90+ lessons with literally hundreds of screenshots. It took a single person a half an afternoon to update everything.
Make your site stand out with custom templates and custom domain names
Use your own domain and add your own HTML wrapper to your ScreenSteps Live site. You have complete control over how your site looks. You can even add custom Javascript and CSS.
Deliver your documentation where your users need it with our widgets, API and support client
We don’t just help you create a great documentation site. We help you deliver your documentation where your users need it.
- Our ScreenSteps Live Support Client is a free tool that everyone in your organization can use to easily copy urls into support tickets, emails, support chats and user forums.
- Our Zendesk widget lets you search your ScreenSteps Live site from within Zendesk and add ScreenSteps Live urls to support tickets.
- Our Salesforce integration lets you add contextual help to standard and custom objects in Salesforce.
- Use our API to add contextual help to your own web application.
